Yes. You have the right to withdraw from your purchase within 14 days of receiving the goods, without giving any reason. Notify us at mikmeleu@gmail.com and include your order number. We cover the cost of returning the goods. We refund you within 14 days of being informed of your withdrawal. See our Refund policy for full details.
You will receive a receipt for your order immediately after you place it. Once your order has been shipped, you will receive a tracking number. You can use this number to check the status of your order on the Track Order page at any time.
Yes. In addition to your legal rights, including the legal guarantee of at least 2 years from delivery, we offer a 12-month warranty against manufacturing defects. If you receive a damaged product or find a defect, contact us at mikmeleu@gmail.com with your order number and photos, and we will resolve the issue.
You can contact us by email at mikmeleu@gmail.com or by phone on +386 69 873 655, Monday to Friday, 8:00 to 15:00.
Yes. If you withdraw from your purchase within 14 days of receiving the goods, we refund all payments received, including standard delivery costs, within 14 days of being informed of your withdrawal. We refund to the payment method you used. We may wait with the refund until we receive the goods back or you show proof that you have sent them.
To order on our website, select your product, add it to the cart and proceed to checkout. Then fill in your shipping and billing information. Your order will be shipped to you as soon as possible. Payment is secured by PayPal, Mastercard, Visa, and AMEX.